Company: Crawford's Group
Location: Billingshurst, West Sussex RH14 9HZ
Hours: Monday to Friday 8am - 5pm (overtime as required and alternate Saturdays as agreed)
Salary: Apprenticeship Minimum Wage
Apprenticeship Level: Level 2 Trade Supplier Qualification
Duration: 15 months (including End Point Assessment)
About Us
Crawford's Agricultural Machinery, was founded in October 1980 by Bob Crawford, initially focused on the buying and selling of used farm machinery. Over the years, their expertise has evolved, and they now specialise in sales, servicing, and parts for farm machinery and 4×4 vehicles. They are proudly serving customers across Essex, Hertfordshire, Kent, West Sussex, Surrey, Hampshire, Berkshire and beyond and provide the best products, expert advice, and reliable aftersales support.
About the Apprenticeship
This 15-month apprenticeship programme, delivered in partnership with GTG, is designed to develop the skills and knowledge needed to become a successful Parts Advisor.
You’ll gain hands-on experience across all areas of the business, learning how to deliver outstanding customer service along with the upsell of key components and accessories, warehouse management, stock control, process orders, and support workshop operations. This is a fantastic opportunity to build a long-term career in this industry, with real opportunities for progression within the company upon successful completion.
Key Responsibilities
As a Parts / Trade Supplier Apprentice, you will:
- Assist customers & sales
- Provide accurate quotes and product information
- Handle customer queries and resolve issues effectively
- Process sales transactions, invoices, credits, and returns
- Support stock control, including ordering and stock checks
- Work closely with colleagues across the business
- Maintain up-to-date product knowledge
- Warehouse Management
What We Offer
- Apprenticeship Minimum Wage + performance-related bonus scheme
- Full-time employment with Crawford's Group
- A recognised Level 2 Trade Supplier qualification
- Ongoing training, mentorship, and career development
- Clear opportunities for progression within the business
- Hands-on experience
- 22 days holiday plus bank holidays
- Company Healthcare Scheme
Entry Requirements
- Minimum of 5 GCSEs (Grade 4/C or above), including English and Maths
About You
We’re looking for someone who:
- Is motivated, reliable, and eager to learn
- Has a genuine interest in the industry
- Enjoys working as part of a team
- Has strong communication skills (face-to-face and telephone)
- Has good attention to detail, especially when handling part numbers
- Is comfortable using IT systems and willing to learn new processes
- Takes pride in delivering excellent customer service
Apply Now
If you're looking to start a rewarding career with a growing company, with a great succession plan and the ability to progress we’d love to hear from you.
Apply today and take the first step in your career with Crawford's Group