Renault & Dacia in Letchworth are a family‑owned and operated business, founded in 1974, with excellent customer service at the heart of everything they do and are currently seeking an apprentice to join their well‑established team. This is an exciting opportunity for an aspiring Parts Advisor to begin their career in the motor industry, gaining hands‑on experience within a supportive and experienced dealership environment and to achieve a Level 2 Trade Supplier qualification.
Position: Part/ Trade Supplier Apprenticeship - Renault & Dacia Letchworth
Location: Letchworth
Monday to Friday 40 hour week plus and include every other Saturday morning 8.00am -12.30pm
APPRENTICE LEVEL: Level 2 Qualification in Trade Supplier
DURATION: 15 Months including EPA.
This dedicated 15 month programme is delivered with GTG and will help you build your knowledge and skills to become a great Parts Advisor. You’ll learn how to give a great customer experience, ordering parts to customers, processing returns and payments and carrying out stock checks.
With this Parts/ Trade Supplier apprentice, you’ll get involved in everything we do and gain lots of hands-on experience throughout your apprenticeship.
What does a Parts/ Trade Supplier do?
· Helps customers order the right parts for their vehicle, face to face and over the phone
· Give quotes for parts
· Help solve any customer problems
· Process sales transactions, including raising invoices and credits for goods supplied and handling returns
· Co-ordinate with other departments, such as the service desk and the workshop
· Compile parts from job cards for repairs being carried out in the workshop.
· Ensures they have current product knowledge
What can we offer you?
· Full-Time employment
· Career development and support from day one
· Level 2 qualification in Vehicle Parts/ Trade Supplier
· 22 days holiday rising to 25
· Company pension, car scheme, performance/profit share
. Uniform
. Quarterly excellence initiatives
. Team nights out
. On site training and support in line with the accreditation programme
Salary
Apprenticeship minimum wage
What Qualifications are Required?
· Minimum 5 National 5s (Grade C/4 or above) in English and Maths
Who are you?
· Willing to learn and take ownership of your career
· You have a genuine interest in automotive and are excited by the prospect of working with our fantastic range of vehicles
· You like working as part of a team and enjoy solving problems
· You have good communication skills, both over the phone and face to face
· Good attention to detail as you will be working with parts numbers when ordering parts for our customers
· Good IT skills with an ability to pick up new systems and processes quickly
If this sounds like a career for you then please apply today!