Account Manager, Jobs, 53037

Account Manager

  • Location: Wolverhampton
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We are looking to recruit an enthusiastic Training & Apprenticeships Account Manager to join our GTG centre in Wolverhampton.

Why choose us?

  • 33 days’ annual leave
  • Basic salary of £28,000 plus commission package
  • Company car
  • Laptop
  • Training opportunities
  • Private healthcare,
  • Life assurance
  • Generous discounts on new and used cars.


Monday – Friday, 8.30am – 5pm

About the role

Our Training Advisors and Account Managers are responsible for selling our vast portfolio of training courses and promoting our funded training programmes and apprenticeships. This role will also include managing and developing a database of customers – generating leads, exploring new training requirements within our customer database, and closing the opportunities.

As a Training & Apprenticeships Account Manager, you will be responsible for growing a portfolio of customers of both SME businesses and Levy clients. The focus will be on expanding the existing client base and advising employers on available government funding and grants for skills development.

This role is ideal for someone with a proven track record in account management, with a good understanding of apprenticeships and government-funded training, who excels in exceeding customer expectations and building long-term partnerships.

Candidates should have experience of B2B sales and the ability to quickly develop a positive rapport with customers. Excellent communication skills and a personable, can-do attitude are what we are looking for this position. Previous experience within the government-funded training arena would be hugely beneficial.

Day-to-day duties

  • Engage and secure new employer clients through cross-selling techniques.
  • Build and manage a pipeline of activities, maintaining up-to-date knowledge of local, regional, and national skills agendas.
  • Manage a database of SME customers, identify opportunities to cross-sell additional training courses to existing employer accounts, maximising revenue and enhancing the range of services GTG offers.
  • Advise employers on available government funding and grants for skills development.
  • Communicate with multiple departments internally to manage processes effectively.
  • Grow Levy accounts by selling the complete range of apprenticeship and commercial training.
  • Promoting GTG's products over the phone and via face-to-face visits with customers.
  • Maintain accurate and up-to-date client records.

Essential skills

  • Ability to maintain accurate and up-to-date client records
  • Strong B2B experience within the apprenticeship market and funded training sector
  • Good understanding of ESFA funding rules, Levy and grants available, eligibility requirements and apprenticeship standards
  • A high level of interpersonal skills and the ability to quickly develop a positive rapport with customers
  • The ability to use digital platforms, such as LinkedIn, etc., independently and effectively as the role requires
  • Highly organised and possess excellent time management skills.
  • Excellent customer service and communication skills (verbal and written)
  • Competency in using Microsoft Office programmes and CRM systems
  • Team player
  • Commitment to equality and diversity, customer service and quality assurance
  • Flexibility and able to respond to employer needs

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.